1. POSITION
   Employee is hired as a Sales Representative responsible for promoting and facilitating customer sign-ups for internet and telecommunications services.
2. COMPENSATION
   2.1 Hourly Pay
   • Employee will be paid $23.00 per hour for all hours worked
   • Hours must be accurately recorded and approved by the Company

2.2 Training Bonus
• Employee will receive $25 per completed and approved sign-up during the training period
• Training period is defined as the first 7 calendar days

2.3 Post-Training Compensation
Upon successful completion of training:
• Employee may transition to:
◦ Commission-only structure, OR
◦ Hybrid structure (hourly + commission), at Company discretion

3. PERFORMANCE EXPECTATIONS
   Employee is expected to maintain:
   • Minimum 4 completed and approved sign-ups per shift
   • Consistent customer engagement during all scheduled hours
   • Professional conduct and accurate representation of services
4. TRAINING REQUIREMENT
   • Employee must achieve 25 completed and approved sign-ups within 7 days
   • Failure to meet this requirement may result in:
   ◦ Termination, OR
   ◦ Reassignment to commission-only opportunity
5. PERFORMANCE BUFFER CLAUSE
   5.1 Purpose
   Employee acknowledges that the $23.00 hourly rate is a performance-based premium rate.

5.2 Buffer Period
• Performance will be evaluated over a rolling 3-shift buffer period
• Required average: 4 sign-ups per shift

5.3 Failure to Meet Performance
If Employee does not meet the required average within the buffer period, the Company may:
• Adjust hourly rate to $15.00–$18.00 per hour, OR
• Remove Employee from hourly status and offer commission-only structure, OR
• Terminate employment

5.4 No Retroactive Pay Adjustment
• All hourly adjustments apply only to future shifts
• Employee will be paid fully for all hours already worked

5.5 Requalification
Employee may regain eligibility for the $23.00 hourly rate by:
• Meeting or exceeding performance standards over a new buffer period

6. EARLY PERFORMANCE CUTOFF
   To maintain active employment:
   • Employee must achieve at least 6 completed sign-ups within their first 2 shifts
   • Failure to meet this requirement may result in immediate termination
7. CHARGEBACK HOLD
   • A 10% holdback will be applied to all commissions and bonuses
   • Held funds released after 30–60 days, provided:
   ◦ No cancellations
   ◦ No fraudulent or invalid accounts
   If cancellations occur:
   • Corresponding commissions may be reversed
8. TIME & ATTENDANCE
   • Employee must accurately report all hours worked
   • Falsification of hours will result in immediate termination
9. EMPLOYMENT STATUS
   • Employment is at-will
   • Either party may terminate at any time, with or without cause
10. CONDUCT & COMPLIANCE
    Employee agrees to:
    • Represent services truthfully
    • Follow all applicable laws and regulations
    • Maintain professional behavior at all times
11. CONFIDENTIALITY
    Employee agrees not to disclose:
    • Customer information
    • Sales strategies
    • Internal operations
    This obligation survives termination.
12. COMPANY DISCRETION
    The Company reserves the right to:
    • Modify compensation structures
    • Adjust performance thresholds
    • Evaluate employees using additional performance metrics
13. GOVERNING LAW
    This Agreement shall be governed by the laws of the State of Ohio.
14. ACKNOWLEDGMENT
    Employee acknowledges:
    • Hourly pay is guaranteed for hours worked
    • Continued employment depends on performance
    • No future earnings are guaranteed